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AI Agents with Sonar

AI agents execute complex workflows within Sonar for operational efficiency.

The Sonar integration enables AI agents to efficiently manage operational workflows by interacting directly with Sonar's OSS/BSS platform. These AI agents authenticate using platform-supported methods, allowing them to access relevant Sonar system objects and execute multi-step processes. Operationally, this means that tasks such as updating customer records or managing workflows can be automated, improving efficiency and reducing manual errors.

Within Sonar, AI agents can update contact details, orchestrate billing cycles, and manage inventory data. By automating these interactions, businesses can expect a reliable and accurate execution of processes that were traditionally manual. This integration transforms the way you manage operations, emphasizing precision and scalability in handling large volumes of data and tasks.

What This Integration Enables

  • AI agents can update contact details
  • AI agents can manage inventory status
  • AI agents can process billing data
  • AI agents can schedule maintenance tasks
  • AI agents can synchronize customer information
  • AI agents can generate system alerts

How the Integration Works

1

Authenticate with Sonar

AI agents use platform-supported authentication to gain access.

2

Identify Workflow Needs

AI agents identify tasks within Sonar that require automation.

3

Execute Tasks

AI agents perform automated processes across the Sonar platform.

4

Monitor and Adjust

AI agents monitor outcomes and adjust tasks to optimize performance.

Data Synced with Sonar

Object Fields Written
Contacts contact_id, email, phone_number, status
Billing invoice_id, amount_due, payment_status

Setup & Configuration

  1. 1 Access the integration settings in the GoZupees dashboard
  2. 2 Authenticate using the provided Sonar credentials
  3. 3 Select the Sonar system objects to integrate
  4. 4 Configure task automation parameters
  5. 5 Test the integration to ensure proper functionality
  6. 6 Monitor the integration to optimize performance

Security & Data Handling

  • Data is encrypted during transport
  • Access credentials are stored securely
  • Supports role-based access control
  • Regular audits to ensure compliance

Get Started with Sonar

Ready to automate your Sonar workflows with GoZupees AI voice agents? Book a demo to see how we can help streamline your operations.