Voice AI Focus

Voice AI ROI Calculator

Calculate your contact center savings with a simple, per-call cost comparison

Number of Agents

Annual Cost per Agent

Utilization Rate %

Daily Call Volume

Avg Call Duration (min)

L1 Calls (AI Handles) %

AI Cost per Minute

AI Speed Improvement %

Containment Rate %

AI Setup Cost (One-Time)

Per-Call Cost

Human$5.72

AI (Blended)$2.24

Savings$3.48 (61%)

Workforce Impact

Daily L1 Calls525

FTE Capacity Unlocked8.8

AI Runtime/Year$430,138

Annual Savings

Year 1 (Net)$616,616

Year 2+$666,616

Payback< 1 mo

3-Year Total

$1,949,849

Daily savings: $1,826

How It's Calculated

Human Cost/Min

$50,000 ÷ 87,360 min = $0.57/min

AI Call Duration

10 min × (1 - 50%) = 5.0 min

Annual L1 Calls

750/day × 70% × 365 = 191,625