Webinars

On-demand webinars about AI voice agents, contact center automation, and customer experience for ISPs and telcos. Register for upcoming live events.

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Resolve Provider Inquiry Overload with Agentic AI

How AI Agents handle high-volume requests for health plan provider service teams

Health Plan Provider Service teams operate under constant strain. High call volumes, rising administrative expenses and complex payer ecosystems create ripple effects that delay care and destabilize provider networks. Discover how AI Agents for provider servicing alleviate bottlenecks and reduce cost-to-serve. We'll explore how Intelligence embeds multichannel experiences with powerful reasoning capabilities to improve self-service efficacy and compliance.

Dec 3, 2025 at 10AM PT
Webinar Webinars

AI-Powered Support for WISPs: Reduce Churn & Scale Service

How Wireless ISPs are using AI voice agents to handle subscriber inquiries 24/7

Wireless Internet Service Providers face unique challenges: limited staff, high call volumes during outages, and customers expecting instant support. Learn how AI voice agents are transforming WISP customer service by providing immediate response to common inquiries, escalating complex issues to human agents, and reducing churn through better subscriber experiences.

Jan 15, 2026 at 11AM PT
Webinar Webinars

Voice AI: The Future of Customer Service

Transform your contact center with intelligent voice automation

Voice AI is revolutionizing how businesses handle customer interactions. Traditional IVR systems frustrate customers, while live agents are expensive and limited in availability. Learn how voice AI can reduce call handling time by 40% while improving customer satisfaction scores. We'll demonstrate real-world implementations and share best practices for deploying voice AI in enterprise contact centers.

Jan 15, 2026 at 11AM PT
Webinar Webinars

AI Automation for Telecom: Reducing Churn & Costs

How leading ISPs and WISPs are leveraging AI to transform operations

The telecommunications industry faces intense competition and thin margins. Customer churn, support costs, and network complexity create ongoing challenges. Explore real-world case studies from telecom companies that reduced customer churn by 25% with AI. Learn how AI automation can streamline operations, improve customer retention, and reduce support costs.

Feb 20, 2026 at 10AM PT