Verset AI Agent

Upsell Advisor

Turn upgrade opportunities into revenue. Handle inbound requests and run proactive campaigns with intelligent, low-pressure recommendations customers appreciate.

See it in action

Watch how the Upsell Advisor handles a real conversation — identifying intent, retrieving information, and resolving the issue without human intervention.

Voice
SMS
WhatsApp
Email
Web Chat

Upsell Advisor

Online

I've been noticing my internet is slow when everyone's home in the evening.

How It Works

A proven workflow that handles inquiries from start to resolution.

01

Intent Recognition

Detect upgrade interest or identify proactive outreach candidates.

02

Situation Assessment

Pull account, plan, tenure, and usage data to understand context.

03

Needs Discussion

Explore what's driving interest — household changes, performance issues.

04

Recommendation

Present the right upgrade with clear value proposition and pricing.

05

Handle Objections

Address budget concerns, timing, or questions about the process.

06

Process Upgrade

Complete the upgrade directly or hand to sales with full context.

Features & Benefits

When customers ask about faster speeds or better plans, guide them through options and facilitate the upgrade — no hold times, no transfers.

Real Results

25%
ARPU increase
40%
Upgrade acceptance
15%
Churn reduction
3x
ROI on investment
24/7
Always available
60sec
Avg upgrade time

What Our Customers Say

"The proactive outreach pays for itself. We're reaching customers who'd never call us for an upgrade, and 40% are saying yes. That's pure revenue we were leaving on the table."

Michael Torres
Revenue Operations, Summit Fiber Networks, Colorado

Integrations

Connects to the tools you already use.

SP
Splynx
SO
Sonar
UC
UCRM
ZE
Zendesk
TW
Twilio
ST
Stripe
HU
HubSpot
SA
Salesforce

Frequently Asked Questions

Ready to see the Upsell Advisor in action?

Book a personalized demo and see how it transforms your operations.