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Automatic Activity Logging to Salesforce

Capture every AI-handled call as a Salesforce Activity with summaries, transcripts, and recordings.

Automatically log every call handled by GoZupees AI agents to the appropriate Salesforce record with full context.

100%
Calls Logged
0
Manual Entry
Instant
Activity Sync
Full
Transcript Capture

Integration Flow

Salesforce Salesforce
Activity Logged
Summary Generated
Transcript Saved
GoZupees AI

The Challenge

Manual call logging is time-consuming and often incomplete. Sales reps forget to log calls or enter minimal notes, leaving gaps in customer interaction history.

Every call handled by GoZupees AI agents is automatically logged to Salesforce with comprehensive details including call summary, duration, outcome, transcript, and recording link.

How It Works

1

GoZupees AI agent handles the call

2

Call details are captured including duration, outcome, and transcript

3

AI generates a structured call summary

4

Activity is logged to the matching Salesforce record

5

Recording link is attached (if enabled)

Setup Overview

Under 30 minutes

1

Connect Salesforce to GoZupees

2

Configure Activity field mappings

3

Set transcript and recording preferences

4

Test with sample calls

Benefits

100% call capture rate
Zero manual data entry
Searchable call transcripts
Complete customer interaction history

Salesforce Objects Updated

Activity

Subject Description Call Summary Duration Outcome Recording URL

Who This Is For

Sales teams Customer success teams Support organizations

Related Use Cases

Get Started with Salesforce

Ready to implement automatic activity logging to salesforce with GoZupees AI voice agents? Book a demo to see how we can help automate this workflow.

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