Trigger Salesforce Flows from Call Intent
Automate follow-ups, escalations, and notifications by triggering Salesforce Flows from AI-detected call intent.
Trigger Salesforce Flows based on call intent, urgency, or outcome to automate downstream workflows.
Integration Flow
The Challenge
Manual follow-up processes are slow and inconsistent. Important calls may not trigger the right workflows, leading to missed opportunities and poor customer experience.
GoZupees AI agents detect intent and outcomes during calls, then trigger the appropriate Salesforce Flows automatically—whether that's notifying a sales rep, escalating to a manager, or scheduling a follow-up task.
How It Works
Call is handled by GoZupees AI agent
Intent and outcome are detected
Matching Salesforce Flow is triggered
Automated actions execute (notifications, tasks, escalations)
Activity is logged with flow execution details
Setup Overview
Varies by Flow complexity
Create Salesforce Flows for target scenarios
Map call intents to Flow triggers
Configure Flow input parameters
Test end-to-end automation
Benefits
Salesforce Objects Updated
Flow Execution
Who This Is For
Related Use Cases
Get Started with Salesforce
Ready to implement trigger salesforce flows from call intent with GoZupees AI voice agents? Book a demo to see how we can help automate this workflow.